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Mariners On Mollymook

Based on 1 review |

Golf Ave

Mollymook, NSW 2539

Telephone Click to view the phone number
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  • Waking up to the sounds of the sea?

    • Currently 1/5 Stars.
    1.0/5 Stars

    I am the female part of a young couple. I stayed in unit number 4. I requested a late check out through LJ hooker. We agreed on 12pm as I had a function to attend at 1pm. After a very late and great night with a great view, we were woken up at 7.50am to hammers, drills and various other power tools to what sounded like the adjoining wall to our bed head. Turns out it was the renovations to unit 1.
    We ended up leaving at 9am to go home and sleep (missing out on the days function) the noise was unbearable.
    Upon arrival to LJ Hooker to return the keys, i told the man at the counter what had happened, with a sullen rude attitude he told me they did not take care of unit 1 and it was not their problem.
    The following day after catching up on sleep I rang LJ Hooker Ulladulla and asked for the owners contact details. They said that was not possible. I was again told it was not their problem and to contact the strata manager.
    The strata manager told me it was also not his problem and to get back in contact with LJ hooker.
    I rang LJ Hooker again. I was told they would get in contact with the strata manager. I asked whether I would get a return phone call, a lady named jenny told me my complaint was unwarranted as no laws were broken.
    So I’m left $200 out of pocket for a disgusting service with no one to help me, having been asked questions by LJ Hooker like “what’s your problem?” And “what do you want us to do?”
    My advice is not to deal with LJ Hooker Ulladulla and if you stay in this apartment block make sure you ask if renovations will be occurring the following morning to your booking.

    Reviewed: Oct 1, 2013 6:16pm by jordikarma

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