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Fishing Haven Caravan Park

Based on 1 review |

35 River Road

Yamba, NSW 2464

Telephone Click to view the phone number
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  • NOT pet friendly

    • Currently 1/5 Stars.
    1.0/5 Stars

    This park is advertised as “pet friendly” both on their website and on the signage leading into the park. When I initially emailed the park, I was specifically looking for a cabin that was pet friendly as my partner and I were coming down from Brisbane to visit the area with our golden retriever and catch up with friends. I was told that all cabins have “a verandah area that has an outdoor setting and shelter for your pup”. When I phoned for further details, I was told that the verandahs were gated. My partner and I were rather disappointed when we arrived to find that the verandah was in fact not gated and that only one of the other cabins (which was booked) had a gate. Furthermore, a list of rules were posted inside the cabin that stated that dogs are not to be left unattended. So while pets may be allowed in the park, it is certainly not “pet friendly” if they must be constantly chained to a pole without any secure enclosure for them to be left alone for a while. This affected the plans we had for the weekend as we had intended to leave our dog in a secure area whilst visiting friends, but instead had to find a friend willing to mind our dog. Upon checking out the next day, we raised our concerns with one of the owners. Instead of taking it on as feedback that could help to improve the park, it was taken offensively and we were made to feel as though we were somehow supposed to have already known the rules around leaving pets unattended (which are not posted on the website, nor were disclosed to me upon booking) and that the park is not in fact pet friendly (despite it being posted on park signs and on the website). The cabin itself was tidy and well equipped but this experience put a damper on our weekend. We will not be staying in this park again and would not recommend it to anyone looking for pet friendly accommodation as it is certainly not that.

    Reviewed: Mar 12, 2012 12:45pm by dp11

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