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Cairns Older Car Hire

Based on 4 reviews |

422 Sheridan St, Cnr Airport Rd & Sheridan Street

Cairns North, QLD 4870

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Reviews

  • CAirns Older Car hire are Thieves

    • Currently 1/5 Stars.
    1.0/5 Stars

    These guys are thieves. I returned my car in excellent condition and they completed a condition report to say that everything was ok. Oddly they refused to give me a copy of the condition report or any paper work to say that the transaction was complete. A couple of days later they said that their was damage to the bonnet and charged my card nearly $600. This is either a lie or they did themselves when they drove me to the airport. These guys are fraudsters and crooks. They go under the name of Cairns Older Car Hire and Cairns Airport RentaCars. The owners are Maggie and Damian Sloper. Stay away!

    Reviewed: Jan 5, 2010 10:12pm by jimjones

  • Cairns Older Car Hire Rip off the public

    • Currently 1/5 Stars.
    1.0/5 Stars

    I rented a ute from this company for just one day and was quite shocked at the condition of the vehicle…definitely not roadworthy and covered in dints. The car broke down and despite their claim, was not covered by RACQ, after numerous messges to Cairns Older Car Hire over 1.5 hours we left the keys at reception for them to collect as our hire period had expired and we had somewhere else we needed to be. To our shock we were charged $1000 to our credit card because of an alleged attempt to break in to the vehicle during the time it was waiting for them to collect it. The vehicle wasn’t even worth $1000 and they provided no assessment, quote nor did they notify the police of this crime. Their option is not cheap in the long run and definitely not safe. I am not a wealthy tourist but a former resident of Cairns in town to clean up her home for sale. I am appalled! This is not the standard of treatment I expected from the Cairns I knew and loved.

    Reviewed: Oct 1, 2010 6:26pm by whizz

  • Warning!Ripoff!

    • Currently 1/5 Stars.
    1.0/5 Stars

    These guys ripped us off to the tune of $500. They deducted from our credit card without telling us for alleged scratches to one of their cars. They have, despite being formally aked, refused to supply evidence of the scratches or a quote for the repair. They were rude, aggressive and added conditions to their hire terms after the deposit was paid. This matter is now in the hands of the dept. of fair trading.
    I do not write reviews normally, but am so angry about these guys I joined this site specifically to warn others of their dodgy nature. BE WARNED!
    The rating system needs a negative number, say -5 = criminal.

    Reviewed: Jun 14, 2011 10:35am by cairnsoldcarcrooks

  • Cairns Dodgy Car Hire

    • Currently 1/5 Stars.
    1.0/5 Stars

    I wish I had of read some of the online forums before we hired cars from Cairns Older Car Hire over the Easter weekend. After I’d made the initial booking for a Hyundai Accent and a Daihatsu Syrion, my sister-in-law rang them and arranged to change the Daihatsu to a Hyundai Elantra as they needed a car with enough room for a child seat.

    When we got back from our trip I noticed that we’d been charged for 3 cars instead of 2. It turns out that they’d created a new booking for the Hyundai Elantra and hadn’t bothered to cancel the original booking for the Daihatsu Syrion. I was charged $234 for the Daihatsu and they have said that they’ll only refund $100 of that because they claim that this mistake wasn’t their fault.

    Even though I’m owed a relatively small sum of money I’m not prepared to let them get away with it and I’m now going to take this up with the Queensland Office of Fair Trading.

    Reviewed: May 5, 2012 7:26pm by charger265

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