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O'Neills Autos Pty Ltd

Based on 2 reviews |

96 Thomas Mitchell Drive

Wodonga, VIC 3690

Telephone Click to view the phone number
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Reviews

  • Not OK but Poor

    • Currently 1/5 Stars.
    1.0/5 Stars

    Never met a company with such poor customer service. Car was in to have a RACV check. Can had to be with garage all afternoon. Got phone call at 4.35pm to say car ready to be picked up, and had to be picked up by 5pm on the dot. Unfortunately due to unforseen circumstances I stuck at a friends house with 2 young babies and could not be at the garage before closing. I informed the garage of the situation, their response the car can be picked up in the morning. Not good as I need the car to get home, 30 mins away. Next comment from the garage to call a cab, get two child seats and get to the garage before closing time. All this to be arraned and executed within 20 mins!!!!!
    Finally I asked if the garage could arrange to have my car dropped off at my friends house, a maximum of 3 mins away from the garages….. This was a real inconvenice for the garage and would mean that two employees would have to be taken from their work. Whats worth more…. a bad report on real lack of customer service or making the effort to help a customer out???

    Reviewed: Sep 27, 2011 11:22pm by indie

  • Hi there

    • Currently 3/5 Stars.
    3.0/5 Stars

    Hi there nice article.You have done a great job. I will definitely dig it and personally recommend to my friends. I am confident they will be benefited from this site

    Reviewed: 6 months ago by lackey

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